Listening
The root of most mis-communications is that often what we say is not heard with the same intention with which we said it. How many times do you find yourself drifting off while having a conversation with someone? How often do we think we heard what our wife, kids, boss, or co-workers have said, only to find out later, often with disastrous affects that we had not. We will take some time to explore how well we listen to each other, how we interpret what we hear, and how we then apply it.
Desired Outcomes
- Recognize when we loose focus during conversation and learn how to "tack" and keep focus on when is being communicated
- Understand the feelings we have when we do not feel heard by others
- Practice listen to the intention behind what is being said by others
- Practice making our intentions clear through our conversation with others
Distinctions to be made throughout the program
- Shared Mental Model: Often we think we understand what another is communicating to us when actually our visions of what is being said are quite different. By making our vision and intention clear as a speaker, and tacking and remaining focused as a listener we can create a Shared Mental Model from which we can both clearly communicate.
- Listening With Our Ears Not Our Brain: During conversation we are all guilty of thinking we understand what the speaker is saying and allowing our brains to jump to a conclusion that may or may not be correct. We will spend some time training our ears to listen when our brain is ready to jump in and take over
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